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A Smart Utility is one that utilizes the
in generation through distribution to provide
Smart Prithibi - Partnering with Utilities to be Smarter!
Using the Oracle technologies, Prithibi can help transform a utility from the ordinary to a Smart Utility:
Meter Data Management (MDM):
Supports the loading, validation and editing of meter data.
Smart Grid Gateway (SGG):
Allows two way communication of commands between smart meter devices and different applications like the Smart Grid, CIS systems and MDM.
Customer Care and Billing (CC&B):
Customer Information System that brings all the customer and meter information together to bill for service.
Reporting and Analytics application that pulls data together from different Oracle applications for analysis and assessment.
Service Cloud/Customer Self Service:
Customer facing application that empowers customers to manage their accounts, request for services and communicate with their utility.
Field Service Cloud:
Mobile workforce application that allows for efficient and effective completion of customer work orders.
Application that maintains and tracks the lifecycle of available assets.
Oracle Internet of Things, that takes data from different applications and analyzes it based on predictive models.
Prithibi’s roadmap to transforming into a Smart Utility ensures the following attributes:
Latest Technologies Used:
Utility applications deployed in the Cloud.
Integrated setup to allow for seamless movement of data.
Predictive models based on data analytics.
Customizable Oracle technology with extensive capabilities.
Technology that uses intelligent routing and load balancing capabilities.
Mobile and desktop compatible applications.
Less manual intervention.
Reduced redundancy and repetitive tasks.
Increased monitoring and notification of issues.
Easier management and control of the system.
Increased access to information by customers.
Empowerment of customers to manage their accounts.
Addition of technology for customers to communicate with the utility.
Increased adoption of technology by client staff.
More efficient and effective delivery of service to customers.
Reduced overhead cost.
Increased customer satisfaction .
Minimizing of Waste:
Green/online technology minimizes user of paper.
Configuration within the applications allow for conservation and reduction in usage.
Configuration within the applications can accommodate for changes in the environment as a result of climate change.
Intelligent routing reduces driving time by field technicians.
Online capabilities reduces the need for travel to customer service centers.
Overall carbon footprint reduced.